Queue management

Effective queue management is crucial for ensuring customer satisfaction. Utilize Zensors queue management AI to optimize queue service, guarantee cost-efficient operations and avoid over- or under-performing.

AI differentiators

  1. Built to meet the highest security and privacy standards

    Designed to comply with heavily regulated industries’ data security and privacy needs

  2. Designed to work in the most complex environments

    Operates with high accuracy in complex scenarios including long and multiple queues

  3. Proven to significantly improve service quality scores

    Demonstrated to enhance customer satisfaction with public-facing customer displays


  1. Evaluate queue SLA with transparency

    Understand the actual queue service levels delivered to customers to make data-driven scheduling and planning decision.

  2. Guarantee cost-efficient queue operations

    Flex ground operations in real-time to handle massive traffic influxes and maintain optimal service levels.

  3. Proactive PAX queue wait

    Guarantee pleasant queue experience to boost customer satisfaction and discover monetization potential.


Daily level of service queue analysis
Virtual manager queue wait time escalation alerts
Live queue information and guidance displays
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